Valmista, Finland
Connecting people to services with ease and trust.
The Challenge
The client aimed to build a platform where users could easily request and provide services like home cleaning, streamlining the process for both customers and service providers. The key challenge was to ensure smooth user interactions, secure transactions, and a transparent review system. Valmista’s goal was to help users find trusted service providers efficiently, improving convenience for busy professionals.
Our Approach
We focused on user experience, ensuring that both customers and service providers could easily switch between roles. One of the main technical challenges was implementing a scalable, secure payment system and a user-friendly subscription model. The team worked on crafting a responsive design, guaranteeing the platform was intuitive across all devices. Another significant effort was ensuring user profiles and services were verified for trust and quality assurance.
The Solution
We developed a seamless service platform that allows users to post and respond to job offers, subscribe to premium plans for added benefits, and evaluate each other after service completion.
- Service Posting and Response: We implemented a dual-role system, allowing any user to post a service request or offer their expertise, making the platform flexible for various user needs.
- Subscription Plans: We integrated Pro and Premium subscription tiers, offering advanced analytics, priority support, and premium listings to enhance user engagement and satisfaction.
- Secure Payments and Reviews: The platform includes secure payment processing and a robust review system to foster trust between users, ensuring each transaction is transparent and fair.
Results & Impact
- Brand awareness: Valmista successfully launched with a focus on the Finnish market, offering users a convenient way to connect with trusted service providers.
- Connecting people: With its robust subscription plans and user verification features, the platform not only simplified service procurement but also built a strong trust network.
- Shift in market perception: Valmista's impact is growing as it continues to improve everyday tasks for people, positioning itself as a leader in the local services market.